Due to multiple storms in the area, an estimated time to repair has not been provided as crews are working on multiple concurrent issues. The provider has identified an area 15km outside of Charleston as an issue, but no additional information has been presented.
Customer impact has remained minimal as these fiber issues are only a portion of the overall capacity available and utilization has remained within the remaining available bandwidth.
As always, if you are experiencing any issues, please contact the WVNET Helpdesk.