Major Frontier Communications Outage in WV – RESOLVED

summaryAug 28, 2025, 1:38 PM EDT
Power was lost to a room in the Capitol Complex that houses Frontier equipment. Power was restored by 11:10 AM today and all sites have remained up since then.
resolvedAug 28, 2025, 12:16 PM EDT
All WVNET-connected Frontier sites have returned to service. Waiting on cause of outage from Frontier. If you are still experiencing an outage, please contact the WVNET NOC at 800-253-1558 option 1 or email us at helpdesk@staff.wvnet.edu
investigatingAug 28, 2025, 10:25 AM EDT
Frontier has isolated their outage to the WV Capitol Complex area and is dispatching technicians to that location. No ETA at this time.
partial outageAug 28, 2025, 9:52 AM EDT
There is a major Frontier Communications outage in West Virginia as of 9:22 AM on 8/28.
At 9:22 a.m. this morning, WVNET’s network monitoring system detected outages affecting 14 county courthouses. All impacted sites operate on point-to-point circuits provided by Frontier Communications. Frontier has confirmed they are experiencing a widespread outage. At this time, no estimated resolution time has been provided. We will share updates as they become available.
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