Major network outage for all customers in Charleston – COMPLETED

resolvedAug 15, 2026, 9:02 PM EDT
Work has been completed. All services returned to normal. If you have issues with network connectivity, please contact the WVNET NOC and let them know.
updateAug 15, 2026, 1:03 PM EDT
Previously announced network maintenance is underway. The window for this outage is from 1 to 5 PM today August 15th.

For any questions or concerns, the WVNET Network Operations Center (NOC) is available at NetworkOperationsCenter@staff.wvnet.edu or 304-293-5192 ext 1.

operationalJul 21, 2026, 10:40 AM EDT
WVNET will be replacing the existing pair of Cisco backbone routers in Charleston with upgraded equipment.
WVNET will be replacing the existing pair of Cisco backbone routers in Charleston with upgraded equipment on Saturday, August 15.

A maintenance window from 1:00 PM to 5:00 PM has been scheduled, during which service interruptions will occur.

If you are not already subscribed to updates, please register at https://status.wvnet.edu/ This page, along with this ticket, will be updated upon completion of the maintenance.

For any questions or concerns, the WVNET Network Operations Center (NOC) will be available before, during, and after the maintenance window.

We appreciate your patience and partnership as we upgrade to newer firewall devices to improve performance, reliability and security.

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